Canada Post is asking for patience and understanding as the postal operator navigates challenging circumstances generated due to the COVID-19 pandemic.
They cite a “rapidly changing situation,” revealing that Canada Post is dealing with staffing issues.
“We’re responding by implementing contingency plans where necessary and adjusting our operations to serve Canadians,” the postal operator said in a news release. “This situation is fluid across the country, and customers may experience delays over the next few weeks.”
Canada Post says they could also temporarily reduce the hours at some of its post offices.
“While we respond to this current situation, we continue to prioritize the health and safety of our people and the communities we serve.”
“Thank you for your patience and understanding,” they said.
Canada Post hired thousands of seasonal workers ahead of Christmas and added vehicles to its fleet to meet the high demand in deliveries.
Pickup locations have since been added to the postal service’s retail network in major urban areas and some other smaller markets. They’re expected to continue to operate until the end of January.
It’s unclear if the current staffing issues will impact them.
-With files from Dilshad Burman, CityNews