More than 40 people accessed the Catherine Street Community Service Hub during its August 2 opening.
"It was a great first day," Stephanie Bordage, manager in employment and social services, told CityNews. "Our team was able to provide them with support in a variety of areas from financial assistance to housing to child care."
The Catherine Street Hub was approved by city council in April to help transition from the closure of the Tom Brown respite centre, Bordage explained.
Located on 370 Catherine Street, it's one of four locations across Ottawa, with the other locations found in the east, west and south quadrants of the city. It requires no appointment and offers a wide range of programming, including crisis support, finances, immigration and settlement, child care, addiction services and more.
"The Catherine Street Community Service Hub is an accessible, person-centred space where we're offering those integrated municipal, financial and social services alongside our communities," she said.
Amidst the issue of housing affordability in Ottawa, the hub also supports people in applying to the housing registry.
"They're able to work with our housing partners in terms of accessing potential benefits that can support an individual or a family with their housing search," she said, adding that the hub also helps with crisis placements and finding short- and long-term housing options.
Bordage noted that the hub is co-located with Employment Ontario and supports individuals searching for employment training and other general employment needs.
"The hub really is that safe resting space where people can access those resources," she said.