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OC Transpo is apologizing for signs with wrong info about winter storm services in parts of city's west end

OC Transpo said a severe storm pilot is implemented only where there is more than 31 centimetres of snow or other severe winter conditions are in the forecast and is not part of regular winter service. 
2020-01-17 OC Transpo bus winter DD1
OC Transpo bus. CityNews file photo

OC Transpo is apologizing after signs displaying the wrong information about its winter storm operations were posted in various areas of Ottawa's west end. 

A photo of one of the sign spread on social media platforms saying that when a severe storm schedule is in effect, there would be no service on routes 161, 164, 168, 252, 256, 257, and some school routes.

Roughly 25 signs were posted at locations across Kanata North and Kanata South. 

OC Transpo took to social media to apologize, while posting the right information in a Twitter thread. 

OC Transpo said a severe storm pilot is implemented only where there is more than 31 centimetres (cm) of snow or other severe winter conditions are in the forecast and is not part of regular winter service. 

OC Transpo said the plan replaces most articulated buses with 40-foot and double-decker buses that move better in the snow, and buses will run on a Saturday schedule if the storm falls on a weekday. All 600-series school routes and any school trips on regular routes will not operate. There will be no changes to Para Transpo and O-Train service during heavy snowstorms.

"This is a lesson learned from previous severe storms," OC Transpo said. "It will allow us to deliver safe and more reliable service under severe conditions. We thank our customers for sharing their feedback with us on this pilot, it helps us improve our service."

 

 

 

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