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Ottawa Food Bank launches public engagement survey

The survey asks about ideas for improvement or adaptation, lessons or success stories, and opinions on what makes an organization suitable to host such a program. 
2021-10-31 ottawa food bank
Ottawa Food Bank trolly. (Photo/Ottawa Food Bank Facebook)

The Ottawa Food Bank is looking for feedback from anyone that has received a home delivery from the organization over the past few years. 

Officials at the Ottawa Food Bank have launched a public engagement survey, asking individuals who have used the food bank's delivery option, which many people relied on during the onset of the COVID-19 pandemic. 

"A lot of people have mobility issues and can't leave their homes and need access to their food bank," said Rachael Wilson, the chief executive officer of the Ottawa Food Bank on The Rob Snow Show with guest host Derick Fage on Aug. 12. "Home delivery was desperately needed."

The survey asks about ideas for improvement or adaptation, lessons or success stories, and opinions on what makes an organization suitable to host such a program. 

"We are looking for things like how we can best continue home delivery services and make sure people are connected with their food bank," said Wilson. "What worked and what didn't work. It's important to hear from people who are accessing food banks so we can make the best decisions possible."

Wilson noted that before the onset of the COVID-19 pandemic, the Ottawa Food Bank was supporting 39,000 people a month and that number is now 52,000 people a month post pandemic. 

"We continue to see more people and more people turning to the food bank," she added. 

Listen to the full interview with Rachael Wilson below: 

 





About the Author: Anil Jhalli

Anil Jhalli is CityNews Ottawa's digital editor
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