Ottawa Public Health to start making automated calls to home care patients eligible for COVID-19 vaccine

By Dani-Elle Dubé

Elderly residents in Ottawa neighbourhoods at higher-risk for COVID-19 can expect to get a phone call from Ottawa Public Health (OPH) soon.

Starting Saturday, OPH said it will be using automated phone calls to contact Ottawa’s home care patients who will soon be able to get their COVID-19 vaccine.

The call will include instructions to complete the screening and consent information.

Given the limited supply of the vaccines, OPH said immediate access to all residents getting chronic home health care is not possible at this time.

The city and OPH explained they will undertake a phased approach, starting with pop-up clinics in communities experiencing higher rates of COVID-19 transmission.

The first pop-up clinics will open Friday, March 5 to this group of people.

The first of these communities include:

  • Ledbury
  • Heron Gate
  • Ridgemont
  • Emerald Woods
  • Sawmill Creek
  • Riverview
  • Heatherington

Additional information on pop-up clinics and how to book an appointment will be made available Monday.

Residents of all ages who are not yet eligible for the vaccine are encouraged to follow announcement on the city’s and OPH websites and social media channels, as well as from local news media.

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