Rideau Carleton Casino receives $227K in fines

The Alcohol and Gaming Commission of Ontario (AGCO) has fined the operators of the Rideau Carleton Casino with nearly a quarter of a million dollars in fines. 

In a recent audit of the casino, the AGCO said in a release that operators committed 36 violations including:

• Provided advertising and marketing materials to individuals who had self-excluded from gambling activities.
• Repeatedly failed to implement, follow, and enforce required anti-money laundering policies and procedures.
• Failed to address matters of concern identified by internal auditors in a timely manner.
• Maintained a compliance oversight function that was not independent of the company’s operations, as is required.
• Failed to sufficiently protect gaming systems and data from security vulnerabilities in accordance with established industry and technology good practices.
• Not ensured that staff completed necessary training in important areas like anti-money laundering policies and procedures.

The penalties total $227,000, and the operators of the casino can appeal the fines to the Licence Appeal Tribunal. 

HR Ottawa LP, owned by Hard Rock International, took over day-to-day operations at the casino in 2017.