And how to listen to people you disagree with, so they'll listen to you.
It feels like we're more stubborn than ever before. More likely to dig in our heels, refuse to listen to facts and in general hold tight to our positions no matter what. But is that true, or is that just a function of the new ways of communication that we're still learning to use?
Regardless, if we can't figure out how to find solutions together, we may not have the time to figure it out. So the next time you're inclined to blow up at someone for believing in something dumb, or refusing to listen to reason, ask yourself if there's a better way to convince them.
GUEST: David McRaney, author of How Minds Change