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Leeds, Grenville and Lanark District Health Unit upgrades vaccine phone line, deactivates email

According to the health unit, wait times now average 20 minutes while calls last about five.
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The Leeds, Grenville and Lanark District Health Unit is calling on residents looking for a COVID-19 vaccine to give them a call, after the health unit beefed up its phone lines.

According to the health unit, residents were previously able to call or email for vaccine-related inquires, but the only way to access that information is now through its Vaccine Call Centre. The email service is no longer active as of Tuesday, April  27.

The call centre is open to residents of Leeds, Grenville and Lanark counties and operates from 8:30 a.m. to 4 p.m., seven days a week.

Residents are asked to call the centre for reasons such as booking, changing or cancelling an appointment, requesting a vaccination receipt post-jab, or to ask questions about eligibility.

Wait times now average 20 minutes while calls last about five.

Those looking for vaccine inquiries can contact the centre by calling 1-844-369-1234. The phone number is also available on the health unit's website. 

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