‘Check on your loved ones, neighbours:’ Ottawa police remind public about risks of isolation, abuse for seniors

The Ottawa Police Service (OPS) Elder Abuse Unit wants the public to be more aware of the risks posed to seniors as the COVID-19 pandemic continues.

While public health units continue to urge physical distancing in order to prevent the spread of the virus, the OPS is encouraging people to maintain open communication with older family members, friends and neighbours, through phone calls, video calls, and email.

Police are concerned that seniors continue to be at risk of ongoing isolation.

Anyone who knows of a vulnerable senior who is struggling with mental health, or is in need of help to get groceries, health care, or social services, can contact 211 to connect with a number of social services in Ontario or any of these local community resources. 

Residents can also contact the Ottawa Distress Centre 24/7 at 613-238-3311 or 1-866-996-0991.

Additionally, the OPS says there is a risk for elder abuse during these uncertain times. Elder abuse is defined as any act or gesture that harms or threatens to harm an older person (65 or older).

Anyone with concerns or questions about elder abuse can contact the OPS Elder Abuse Information Line at 613-236-1222, ext. 2400. For emergencies, where the safety of a senior is in immediate danger, call 911.

Anyone with concerns about a senior in a retirement home or a long-term care home is encouraged to speak with the Director of Care at the home. If the concerns are not addressed, poilice say to make a complaint to the Retirement Homes Regulatory Authority or Ministry of Health and Long-Term Care.

Also, the OPS understands that victims of elder abuse may not want police involvement, and while it's always encouraged to report an incident, there are various community resources available online for families who choose not to contact police.