Ottawa airport ranked number one
Posted Feb 15, 2011 02:43:58 PM.
This article is more than 5 years old.
If you enjoyed your last trip through the Ottawa airport, you’re not alone.
The airport has been ranked first in the world for customer satisfaction among airports serving between two and five-million passengers per year and second of all airports in north america.
The airport service quality customer satisfaction program surveys a select number of passengers each year and asks them about everything from the friendliness of staff to the efficiency of security screening.