Skip to content

Provincial towing regulations not being enforced proactively

The Ministry of Consumer Services has a policy that ensures drivers aren't paying high towing fees, however it's only implemented when a complaint is sent in.
(via Google)

Ottawa residents want more regulations around the towing industry, as high fees put dents in their wallets, but according to the President of Abrams Towing, regulations already exist.

"The Ministry of Consumer Services have a regulation they put in place in 2017 that does regulate the industry," Joey Gagne 1310 NEWS' The Rick Gibbons Show. "Unfortunately, it relies on the consumer to make a complaint directly to the ministry. If they don't do that then there's no enforcement going on."

Gagne says drivers are also unaware that tow truck drivers are suppose to give you a price before they hook up your car.

"The tow truck driver is suppose to get you a quote in advance. Get that quote in advance in writing," he said.

If you do find yourself on the side of the road, the best thing to do is to call road side assistance. But if you don't have that you can always call the police's non-emergency line.

"They should be able to provide you with an operator that is vetted and won't take advantage of you," Gange said.

He added, "You can at least go back to them and say, 'Hey, you told me to use these guys and they did me wrong.'"

Rogers Sports & Media
2001 Thurston Drive Ottawa, ON, K1G 6C9
© 2006-2023 Rogers Sports & Media. All rights reserved.
push icon
Be the first to read breaking stories. Enable push notifications on your device. Disable anytime.
No thanks